Smart service for increasing success
What’s going on behind the scenes? How can your service work even more efficiently, involve customers even more and inspire them for your products or services?
Good service should be a matter of course.
However, to stand out in this area requires more than just average care. Customers place great value on reliability, punctuality and the perception of their individual wishes. In order to identify these wishes and to be able to implement them in the next step, well-informed service employees are needed.
Mobile access to all customer data, fast processing of relevant information, rapid support in case of questions or problems and a uniform database are prerequisites for this. Predictive maintenance is another point that is becoming increasingly important for the service of a company. By means of comprehensive data and evaluations, potential problems are discovered and eliminated before they actually occur.
Concrete advantages of UNIORG and SAP solutions
Provision of intelligent technologies and best practices to master individual challenges
Relief through better cooperation at technical and human level
Offer a cloud solution with flexibility and scalability - short project duration, intuitive to use, easy and independently expandable
Provision of important business information throughout the network
Transparency & Accessibility
Greater transparency, better accessibility: data access from any device, always and everywhere
Optimum product availability, as sales and procurement are optimally coordinated
Fast and flexible reaction to customer requirements
Supply of real-time data, which is stored centrally and online
Easier to meet budget targets
SAP Service Cloud & FSM
Next-generation SAP service and field service solution in the cloud.
SAP Business Technology Platform
In-memory cloud development platform for rapid innovation.
SAP Analytics Cloud
Self-service analysis solution in the cloud that delivers accurate and convenient real-time information.
SAP Sales Cloud
Easy to use CRM software in the cloud. A true customer experience.
SAP S/4HANA Cloud
Meet the digital transformation with agility and flexibility with the scalable cloud solution and benefit from the most modern technologies.