SAP Certified Partner

EJOT Holding GmbH & Co. KG

Optimise employee workflows with the SAP® Sales Cloud as mobile sales software and thus create more potential for finding solutions together with the customer

EJOT Holding GmbH & Co. KG

EJOT Holding GmbH & Co. KG

The company

EJOT, a medium-sized group of companies specialising in fastening technology, offers its customers a wide range of innovative fasteners for industrial and automotive applications as well as fastening solutions for the construction industry.

With more than 3,500 employees in 33 national subsidiaries, EJOT works in partnership with its customers to develop solutions for their joining and fastening problems. The company is guided by the principle of using ‘intelligent’ EJOT products to ensure the quality of the connection and to reduce the system costs of the connection.

All interactions with our customers now take place very quickly and are harmonised from integrated systems for a 360° view. Mobile use in particular enables very short response times.

Patrick Müller,

SAP Application Manager / IT Training Coordinator

About the project

Over time, EJOT’s business area became broader and the processes more global and complex. As part of the complete digitalisation of the company, EJOT was therefore looking for a solution to ideally map marketing, sales and service processes and make them usable. The decision was made in favour of SAP® Sales Cloud, a mobile sales software that optimises employee workflows and thus creates more potential for finding solutions together with the customer.

Project challenge

  • Harmonisation of processes for marketing, sales and service
  • Creation of a centralised database
  • Hybrid integration with SAP CRM on premise

Highlights of the project

  • Elimination of media disruptions through single source of truth
  • Mobile use (on and offline)
  • Building block on the way to fully digital end-to-end processes

Benefits of the project

  • Comprehensive customer knowledge and significantly shorter response times
  • Mobility for field staff on construction sites
  • Increased productivity of the specialist departments

Contact

Do you have any questions about our partner’s success story or would you like to find out more about the solutions and services used? Please feel free to contact us.

Learn more

Your contact­partner

Any questions?

Rebecca Schmidt

Sales UNIORG Group

+49 231 9497-253

r.schmidt@uniorg.de