Online shops have long been part of everyday sales in the B2C sector in the digital age. But e-commerce has also been commonplace in the B2B sector for some time now. Customers can expect B2B purchasing to be just as easy as in the B2C sector.
With UDINA Commerce Trade, you get a B2B shop that combines the most important factors from the B2C and B2B worlds – including real-time information on product availability, expected delivery times, and exact prices, search functions, display of customer-specific prices, and filter functions. UDINA Commerce Trade also offers simplified ordering options such as: shopping cart import, orders from order history, and order templates (savable shopping carts).
Would you like to learn more about the special features and possibilities for your company? Our consultants are available for an initial consultation.
Today’s customers are digitally savvy, well-informed, and demanding. Accordingly, the purchasing process must be just as fast, easy, and digital. With UDINA Commerce Trade, you can offer your customers the same customer experience as in the B2C sector. At the same time, you can provide them with a central point of contact for all their needs, from purchasing to service. This not only increases customer satisfaction, but also saves you time.
UDINA Commerce Trade integrates seamlessly with SAP ERP and SAP S/4HANA, enabling the entire sales process to be handled effectively and efficiently from end to end. Data is exchanged in real time, eliminating the need to manually update the store. At the same time, data redundancy between the front and back ends is prevented. UDINA Commerce Trade is offered as a cloud service, making it quickly available and ready for productive use in just eight to ten weeks.
The connection to the SAP backend not only ensures that all data is stored in real time in every system at all times, but also offers the possibility of automating numerous processes within the ordering and sales process. Customers can initiate their orders independently, which not only saves time for the employees processing the orders, but also offers customers the necessary flexibility. At the same time, the order data is transmitted directly to the SAP backend without any complex interface work.
UDINA Commerce Trade is already a fully-fledged B2B shop in its standard version, making implementation quick and easy. UNIORG works with companies in a workshop to develop business cases, functional scope, and processes, and provides you with a questionnaire to ensure that you end up with the optimal B2B shop for your needs. Thanks to UDINA’s cloud-based architecture, it is possible to adapt the technical infrastructure to usage requirements at any time.
As software-as-a-service, the UDINA Commerce Trade Platform is operated by UNIORG, meaning that no internal IT support is required. Since the UDINA platform runs in the SAP cloud, your company incurs no additional costs for server infrastructure or internal administration. By choosing SAP cloud data centers in Germany, both data protection compliance (GDPR) and maximum data security and reliability are guaranteed.
After just a few weeks of productive use, we can say that we have successfully implemented our e-commerce strategy in the B2B market. Our customers are responding very positively to the offers, and the desired effects for the organization of our sales are tangible. UDINA Commerce, as a platform for digital B2B business, is seamlessly integrated into our SAP landscape without redundancy, enabling us to further scale our digitalization efforts.
UDINA Commerce Trade is the B2B shop application in the UDINA Service Excellence portfolio. It is a shop portal for B2B customers that is directly connected to the company’s SAP backend. Customers can place orders independently via the portal, which are then transferred directly to the SAP system.
The entire UDINA portfolio, including UDINA Commerce Trade, is compatible with SAP ERP 6.0 to 7.5 and SAP S/4Hana. UDINA can also be integrated into the SAP CRM solutions offered by UNIORG, such as SAP Sales Cloud, SAP Service Cloud, and SAP FSM, as well as into SAP Analytics Cloud.
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