SAP Certified Partner

SAP Signavio in Business Process Management: Data-based process intelligence

SAP Signavio in Business Process Management: Data-based process intelligence

What is SAP Signavio?

Resilience and the ability to adapt to market changes and new customer requirements are among the most important factors for corporate success in today’s economy. Megatrends such as globalisation, digitalisation and automation make it necessary to constantly review existing business processes and consistently exploit optimisation potential.

SAP Signavio helps companies to develop a better understanding of their processes and improve them. The powerful all-in-one platform for process mining offers several software solutions that companies can use to develop process models, visualise process data and successively uncover inefficiencies and bottlenecks.

In March 2021, SAP acquired the software manufacturer Signavio. The Potsdam-based software manufacturer was already working hard on solutions for process transformation as one of the pioneers in the field of process mining software.

With Signavio, SAP expanded its Business Process Intelligence division with a holistic software suite that supports companies in realising their transformation projects. It consists of several individual solutions that are available in the transformation solution RISE with SAP, GROW with SAP as well as for SAP S/4HANA, SAP S/4HANA Public Cloud and SAP EEC.

Our SAP solutions

Practical add-on for your SAP system that closes procedural gaps and links cash management with liquidity planning
Optimizing lease management: Three ways to manage leases effectively in SAP
Reliable ERP solution that can be used to map all key business areas
Treasury and risk management that supports you in managing your trading activities
Manage contracts – centrally, digitally and in compliance with regulations
Maintain an overview of all service channels, process tickets optimally and delight customers with fast and reliable responses.

What is process mining?

Process mining is a technique in which software solutions evaluate large amounts of company data and visualise processes. Compared to conventional process modelling, the biggest difference lies in the level of detail. Process mining enables maximum transparency, which is the basis for successful business process management.

Process analysis with SAP Signavio: Objectives of the software

In order to align themselves with customer requirements and current market changes, companies must operate with increasing flexibility. They achieve this flexibility through a data-driven approach that enables quick decisions and responses. However, the reality is often different. Data silos make it difficult to link data. Processes are incomplete and fraught with weaknesses. Employees cannot access the software solutions they need or are poorly connected.

To meet these challenges, companies need deep insights into their business process management and transparent visualisation of their processes. Before they can exploit potential for improvement, they must examine their processes in detail, visualise them and truly understand them.

SAP Signavio makes it possible to search all data sets in the user company. The software identifies all processes that exist within the SAP system landscape and determines which business processes are outdated, inefficient or no longer needed. The process mining approach implemented in the software helps with this. As part of this process analysis and visualisation, companies can identify and understand their business processes and share the results of the analysis collaboratively with their employees.

Use cases: How companies use SAP Signavio

SAP Signavio is an important tool for process transformation. User companies can deploy the software solution in a wide variety of areas:

Which companies benefit from SAP Signavio?

SAP Signavio is the solution for all user companies that want to modernise their business process management (BPM) and transform their processes to make them more transparent and flexible. Companies that need help implementing their transformation project also benefit from SAP Signavio, for example, when transforming their business to the cloud using RISE with SAP or GROW with SAP. The solution is available for various SAP systems such as SAP EEC, SAP S/4HANA and SAP S/4HANA Public Cloud.

Signavio: multiple solutions for process transformation

Flexible and powerful software solutions are required to adapt to changing business requirements. SAP Signavio consists of several tools that user companies can utilise individually for their process analysis and process modelling:

  • SAP Signavio Process Insights

This solution is the focus when companies want to use collaborative process mining based on BPMN (Business Process Model and Notation). Employees record process data down to the smallest detail, manage the information and analyse it using the software. It examines the process data for potential optimisations. Integrated key figures and best practices help to identify gaps in business processes and opportunities and provide an objective overview of the performance and resilience of business processes.

  • SAP Signavio Process Intelligence

This part of the process mining software enables process data from a wide variety of systems and software landscapes to be linked and merged into a common process model. The visualisation of the processes provides in-depth insights into the various business areas of the company and allows a comparison between actual and target processes. This makes it possible to identify and expose potential bottlenecks and inefficiencies in business processes.

  • SAP Signavio Process Manager

This tool is all about detailed process modelling. Thanks to its intuitive operation, both business users and process management experts can create and visualise standardised processes, even if they have no knowledge of the BPMN process model. The collaborative approach makes it possible to share the visualised processes directly with other team members.

  • SAP Signavio Process Collaboration Hub

The Process Collaboration Hub collects all the process knowledge of all team members, consolidates it in a central software area and thus provides the basis for collaborative business process management.

  • SAP Signavio Journey Modeler

This software area provides companies with data-protected, real-time insights into the customer journey. This gives them the basis for linking insights from process mining with customer experiences. In the long term, they can optimise their relationships with customers (and, similarly, with employees or suppliers) with automated analysis of weak points.

Advantages of SAP Signavio

SAP Signavio opens up many application scenarios for user companies in which the software can demonstrate its advantages:

Conclusion: Transform for business success with SAP Signavio

Transformation projects pose enormous challenges for companies in their day-to-day operations. However, responding quickly to market changes is a fundamental prerequisite for future business success and maintaining competitiveness. Companies are setting the course for this with SAP Signavio. The software identifies the most important business processes, visualises them clearly and reveals opportunities for improvement. This enables entrepreneurs to make smart decisions based on data rather than relying solely on their gut feeling.

FAQ – Frequently asked questions

What is SAP Signavio and what are its main features?

SAP Signavio is a powerful platform for process mining and process management. Since acquiring software manufacturer Signavio in March 2021, SAP has expanded its portfolio in the area of business process intelligence. The software suite helps companies analyse, optimise and adapt their business processes to changing market conditions.

The main functions of SAP Signavio include:

  • Process modelling: Creation of detailed process models to better understand workflows.
  • Process visualisation: Analysis and presentation of process data to identify bottlenecks and inefficiencies.
  • Process mining: Data-based analysis of processes to identify weaknesses and optimisation potential.

SAP Signavio supports companies in optimising their business processes, particularly in the transformation of ERP system landscapes and business transformation projects. The platform offers functions for process analysis, modelling and governance to ensure compliance and continuously identify potential for improvement. In addition, SAP Signavio assists with risk management and the optimisation of the customer and employee journey.

SAP Signavio offers various tools for process optimisation. Process Insights analyses process data in detail and reveals optimisation potential, while Process Intelligence combines data from different systems into a model to identify inefficiencies. Process Manager enables intuitive process modelling, Collaboration Hub promotes collaboration through centralised knowledge storage, and Journey Modeler links process mining with the customer journey.

Are you interested in SAP Signavio and have further questions?