UNIORG’s service and support organization successfully passed an audit by SAP AG, once again achieving certification as a “Partner Center of Expertise” (Partner CoE). That means that UNIORG, the SAP Channel Partner, has once again proven that its service and support organization and processes meet SAP’s fundamental, globally binding standards. As in the past, UNIORG can offer its customers high-quality support services for SAP solutions.
During the certification process, the SAP Active Global Support organization reviewed not only the company’s service and support processes, but also UNIORG’s entire support and service organization, including its support staff and its technical infrastructure based on SAP Solution Manager. This certification, which is reserved for Channel Partners, allows UNIORG to continue offering SAP Enterprise Support and SAP Standard Support for SAP’s suite of solutions, along with its own support and services.
“This certification once again documents for our customers that we meet the standards of SAP, and that we promise quality in the long term, which is the best preparation for new requirements in the future,” says UNIORG managing director Andres Faber. “Our more than 300 customers can rely on that, regardless of the scope of services agreed on or the specific service level agreement (SLA).”
The companies in the Dortmund-based UNIORG Group (www.uniorg.de) have some 150 employees and offer businesses in all industries and of all sizes an extensive range of products and services to solve their problems or implement their requirements as they design, set up, modernize and operate IT systems throughout their businesses. This includes all the aspects of conventional SAP consulting, data center services, managed services, integrated e-business solutions and intercompany integration of business information systems. For 40 years, the certified SAP partner has enjoyed an excellent reputation among its customers, which include major corporate groups like Atlas Copco, Eaton, Philips and Yazaki, as well as medium-sized companies from a variety of industries, such as ASK Chemicals, EJOT, Hasco, VEKA and Wilo.
More information: UNIORG Group, Lissaboner Allee 6, 44269 Dortmund, Germany, Tel. +49 231 / 94 97-0, Fax +49 231 / 94 97-199, www.UNIORG.de, Press reference: Dr. Peer Walter Jahn, p.jahn@UNIORG.de
PR agency: IT Public Relations, Maja Schneider, Tel.: +49 30-79708771, email@example.com, www.it-publicrelations.com